RIO Brands Frequently Asked Questions

The model number of a RIO chair can be found on a stickler on the bottom bar.
On RIO furniture, the model number can be found above the bar code.
On the Wonder Wheel beach cart, the model number is on the upper corner of the manual.

You can download a manual for your product here: https://www.shelterlogic.com/manuals

What is the warranty on my RIO product?
There is a 1-year limited warranty from the date of purchase on RIO products.

To find warranty information and make a claim, go to https://www.shelterlogic.com/registration-and-warranties

Registering your product allows us to reach you easily in the unlikely event of a safety notification or product recalls. In the unlikely event that you have a warranty issue, this will help us be as efficient as possible. Registration of new products can also help us communicate important information regarding product updates, care, and other helpful tips. You can register your RIO product online at https://www.shelterlogic.com/registration-and-warranties